Data protection notice and cookie policy

In this notice Drever International, Allée des Noisetiers 15, 4031 Angleur, Belgium wish to inform you how we process your personal date during your visit to our website www.drever.be

Privacy policy concerning the processing of customer and website user personal data

Drever International (hereinafter ‘we’, ‘us’ and ‘our’) understands the importance of the privacy of its customers and users of its website visitors and the protection of their personal data. This policy sets out how we handle and process your personal data.

1. Scope

Drever International S.A., with its registered office at Allée des Noisetiers 15, 4031 Angleur, Belgium, KBO (Crossroads Bank for Enterprises) number BE0400474297 manages this website. We act as the data controller when we process our customers’ and website users’ personal data.

We believe it is important to create and maintain an environment where our customers can be confident that their data will not be misused. We comply with the regulations applicable to data protection such as the Regulation (EU) 2016/679 (also referred to as the General Data Protection Regulation, hereinafter “GDPR”) and the Belgian Data Protection Act. The aforementioned regulations concern the protection of personal data and provide you with rights over the said personal data.

The objective of this policy is to indicate what personal data we collect, how we use your data after you have visited our website and to assure you that we process your data appropriately.

This privacy policy and the terms and conditions of use apply when you visit our website. The application of terms and conditions other than those set out herein is explicitly prohibited unless we have provided express permission in writing in advance. In the latter case, this policy applies alongside the specific agreement. The use of this website, the platform and the content contained therein is only permitted subject to compliance with this policy. The use of this website, the platform and the content contained therein is only permitted subject to compliance with the full text of this policy.

2. What type of personal data do we collect?

It is not necessary to provide personal data to use most of our website.

We collect and process the following categories of personal data for the purposes stated below:

  • Name,
  • Title
  • Contact details (email, telephone number);
  • Company; address, telephone number.

Additional or optional data are provided by filling out forms on our website or when we contact you (by telephone, email or at trade fairs or events).

We also collect and process data obtained via our website or the devices you use. The collected data may be:

  • Location data (collected via social media or the IP address of your device; GPS signals sent by your mobile device);
  • Data collected using cookies, web beacons or from the internet. These data are automatically collected and can be related to the website you visited before you navigated to our website or the website you navigated to after visiting our website. We may also collect data on the website pages you have visited, your IP address, the type of browser you use, the access time and your operating system. Read our cookie policy to find out more on how we use cookies.
  • Data we obtain from other websites, for example if you ask us to link to your Facebook account

We may also collect data from the public domain to check data previously collected or to manage or broaden our activities.

3. Why do we collect these data and on what legal basis?

We collect the aforementioned data to create a profile in order to understand your needs and to provide better service, and for the following specific purposes:

  • To respond to your (online) questions regarding our products or services, to be able to provide information regarding our products;
  • To investigate complaints on website;
  • To process your personal data for specific purposes as indicated on specific forms on our website, by notification in writing or by email.

We process the aforementioned personal data based on various processing reasons, as listed in Articles 6.1 (a), (b), (c) and (f) of the GDPR.

In these cases, we have a legitimate interest to process your personal data and to contact you to be able to perform our operations or provide you with information on our products, services and/or events. Your personal data is retained for up to two year after the termination of our commercial relationship.

4. How will your data be used and shared?

We can share your personal data with:

  • Affiliate and subsidiary companies; or
  • Third parties with whom you have asked us to share your personal data.

Based on our legitimate interest, we may also share your personal data with third parties that assist us with our products and services. Some examples of third-party activities include the hosting of web servers, data analysis, marketing support providers and customer service. These companies have access to your personal data but only when this is required to perform their activities. They are not permitted to use your data for any other purposes.

Your personal data may not be sold or leased to third parties.

We may publish your personal data to enforce our policy, to comply with our legal obligations or in the interest of safety, in the public interest or for the purposes of legal enforcement in any country where we have entities or subsidiaries. We may follow up a request from a law enforcement agency, regulatory authority or government agency. We may also publish data for the purposes of current or scheduled court cases or to protect our property, safety, people or other rights and interests.

Should Drever International be sold or merges with another company, your data will be transferred to the new company owners. In that case, we will take the appropriate measures to guarantee the integrity and confidentiality of your personal data. The use of your personal data will always be subject to this policy.

5. Transfer of your personal data outside the European Economic Area

We may transfer your personal data to third parties in third countries (outside the European Economic Area (EEA)), i.e. China, the United States of America, the Russian Federation.

The said transfer of data outside the EEA is legal if the recipient of the data resides in a country with a level of protection deemed adequate by the European Commission. Some of these countries may not have enacted equivalent data protection legislation to protect the use of your personal data. In such cases, we have researched whether appropriate preventive measures similar to those implemented within the EU are possible, for example by adopting standard contractual clauses. In specific cases, we will request your prior consent to the transfer of your personal data outside the EEA. Please follow the procedure set out in Rights of the data subject for further information on data transfer.

6. Rights of the data subject

Data protection legislation provides various rights for the data subject with regard to the processing of personal data to ensure the data subject has sufficient control over the processing of their personal data.

You are entitled to inspect the data we hold on you and to request and receive a copy of the personal data on our records. You are entitled to request that we amend, add to or delete any outdated, incorrect or incomplete personal data relating to you when your personal details change. You are also entitled to limit the processing of your personal data and to object thereto. You are also entitled to receive the personal data you have provided to the data controller in a structured, commonly used, machine-readable format, and to transmit it to another data controller.

We can request you verify your identity to ensure your request is lawful and that we are sending the reply to a person entitled to make such a request and to receive the data.

Please note that we may refuse access to your personal data or may not be able to grant your request under specific circumstances when we are entitled to do so under the applicable data protection legislation.

For further information on the processing of your personal data or if you wish to exercise your rights, please contact us at administration@drever.be.

You are entitled to lodge a complaint with the competent supervising authority (for data protection). In Belgium, the Data Protection Authority, Drukpersstraat 35, 1000 Brussels (contact@apd-gba.be).

7. Security

We make every effort to guarantee the security of your data. We have implemented reasonable technical and organisational measures to guarantee your personal data against accidental or unlawful destruction, loss, modification, unauthorised disclosure and/or unauthorised access to the data transmitted, saved or otherwise processed. Please note that the internet is an open network; we cannot therefore guarantee that unauthorised third parties will not be able to circumvent these measures or use your personal data for inappropriate purposes.

This website may include links to third-party websites. We will not be held liable for the content of these websites, nor for the privacy standards and practices of the corresponding third party. You must read and understand the relevant third-party and website privacy policies before accepting cookies and visiting a website, to ensure your personal data is sufficiently protected.

8. Amendments to this policy

Drever International may amend or update this policy to ensure the provision of information on how we process your personal data at that time. The updated version of this policy is available on the same website and will take effect upon publication. Please visit this webpage regularly to ensure you remain up-to-date on how we collect and process personal data, how and under what circumstances we use your personal data and when we share your personal data with third parties.

Version 16/09/2021

Cookie policy

Your privacy and the protection of your personal data is of great importance for our company. This cookie policy explains how we use the personal data we collect through cookies, what we do with them and how we process them. We believe it is important to create and maintain an environment in which users of our online environment can be assured that their information will not be misused.

1. Scope of application

This website and the associated cookies are managed by Drever International with registered office at Allée des Noisetiers 15, 4031 Angleur, Belgium and CBE number BE0400474297. We act as a data controller when we process the personal data of the users of our online environment by means of cookies.

We comply with applicable data protection regulations, such as the General Data Protection Regulation 2016/679 (GDPR) and national data protection laws. These regulations relate to the protection of your personal data and grant you rights with regard to those personal data.

The purpose of this policy is to indicate what personal data we collect through cookies and how we use your data after you have visited our website via a desktop computer, tablet, smartphone or other medium on which the cookies are installed.

2. What are cookies ?

Cookies are small text files that contain small pieces of information and store information, such as your language preference, when you visit our website. These cookies are stored on your computer, tablet or smartphone when you visit our website. Cookies may contain personal identifying data, but this is not always the case.

When you revisit the website at a later time, this cookie will send information to the website so that the website recognises your browser and can remember your language preference, for example. Some cookies make it possible to enable certain functions on our website or to measure how website visitors use our website so that we can use this information to optimise the website.

Cookies often have an expiration date with the result that they are automatically deleted after a certain time. Some cookies are deleted immediately after closing the browser, such as session cookies, while others remain on your device for a longer period of time.

3. What types of cookies do we use and why ?

Strictly necessary / essential and functional cookies

Strictly necessary cookies are essential in order to navigate on our website and make use of its functions. Functional cookies remember the choices you have made, such as the country from which you are visiting the website, language choice and search parameters. Without these cookies, requested services such as remembering your login details or the items in a shopping cart cannot be provided. These cookies allow us to offer you a more enjoyable experience that better suits your choices. These cookies cannot track your browsing activity on other websites.

We can install these cookies without asking your consent.

Targeting cookies or advertising cookies

These cookies collect information about your browsing habits to better tailor advertisements to your preferences. They are also used to limit the number of times you see a particular ad and to measure the effectiveness of an advertising campaign. These cookies are usually placed by networks of third party advertisers. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we use external companies to show you more targeted ads when you visit other websites. You can consult these companies in the table below.

These cookies are only installed on your device after you have given your consent.

Social media cookies/plugins

These cookies make it possible to share what you have done on the website on social media such as Facebook, LinkedIn and Twitter. We have no control over these cookies. The social media platform acts also as a data controller in this case. Please read the privacy policy of the respective social media platform for more information on the operation and use of these cookies.

These cookies are only installed on your device after you have given your consent.

Cookies for analytical and statistical purposes

We are using the statistics tool Matomo.

These cookies collect anonymous information about how people use our website. We use these cookies to find out how customers get to our website, how they browse or use our website and what can be improved such as navigation, shopping experience and marketing campaigns. The data stored by these cookies do not contain any personal information that can be used to determine your identity.

We use a "first party" analysis tool installed on our own servers. This means that we have full control over the information collected through these cookies. No data will be sent to a third party. Consequently, we can assure you that this information will not be used for other purposes. For the use of these "first party" cookies for analytical purposes, your prior consent will be requested. These cookies are therefore all installed on your device after you have given your consent.

The list of cookies used is available in our cookie management tool. Click the "Cookiebot" icon at the buttom left corner of the screen for easy access.

4. How will your data be used and shared?

We may process and share the information we obtain through cookies:

  • With companies belonging to the group and/or with subsidiaries of the group, or
  • with any third party with whom you have asked us to share your personal information or with organisations you have agreed to share your information with.

5. Transfer of your personal data

We may transfer your personal data to third parties in third countries (outside the European Economic Area (EEA)), i.e. China, the United States of America, the Russian Federation.

This transfer of data outside the EEA is lawful if the recipient of the data is in a country providing an adequate level of protection following an adequacy decision of the European Commission. Some of these countries may not have equivalent data protection laws to protect the use of your personal data. In this case, we have examined whether appropriate precautionary measures such as within the EU are possible, e.g. by providing for standard contractual clauses. In specific cases, we ask for your prior consent to transfer your personal data outside the EEA. For more information about the transfer of data, please refer to our privacy policy.

6. Deletion of cookies and additional information about cookies

If you have given us your consent by clicking on the appropriate button on the cookie banner, you can withdraw your consent at any time. You can do this by deleting the stored cookies via your browser.

Some cookies are already deleted when you close your browser (session cookies). Others will remain on your device until they expire or until you delete them from the cache (permanent cookies or tracking cookies) as these cookies allow us to remember things about you when you revisit our website.

By deleting our cookies or disabling future cookies, certain parts or functions of our website may not be accessible.

If you want to delete cookies that are already on your computer, please refer to the help and support function of your Internet browser where you will find instructions on how to find the file or folder where cookies are stored. For most browsers, the toolbar help function also provides information on how to prevent your browser from accepting new cookies, what to do to notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you choose to disable cookies, some personalised services may no longer be available. 

For more information about cookies and how to delete them, please visit www.allaboutcookies.org, or go to www.youronlinechoices.eu where behavioural advertising and online privacy are further explained. These websites exist only in English and are not affiliated with our website or company.

7. Your rights

You have the right to access the information held about you and to receive a copy of the information in our possession. If your personal data has changed, you have the right to ask us to rectify the data, supplement or delete any outdated, incorrect or incomplete personal data that we hold about you. You also have the right to limit the processing of your data and to object to the processing of your personal data. Furthermore, you have the right to receive the personal data concerning you that you have provided to a data controller in a structured, commonly used and machine-readable format and to transmit that data to another data controller.

If you have any questions about this cookie policy or how we process your personal data through the cookies or if you wish to exercise your rights, please contact us at administration@drever.be.

You have the right to lodge a complaint with the Data Protection Authority if you are not satisfied with our response to your requests. If you would like more general information about the processing of your personal data or about your rights and how to exercise them, please read our privacy policy.

8. Changes to this cookie policy

We may change and update this policy from time to time to ensure that it reflects which cookies are used and how we process your personal information at any given time. The updated version of this policy will be placed on the same webpage and will be effective immediately upon publication. Please return to this web page regularly to ensure that you are always aware of the information we collect and process, how and under what circumstances your data is used and in what cases we share your data with third parties.

If you would like more information about how we process personal data and the use of our website, please consult our privacy policy.

Version 02/04/2022